Telbet Casino Privacy Policy

Information We Collect

When you sign up for an account, we collect personal details such as your name, email address, phone number, date of birth, and home address. We also record payment details, your transaction history, and gameplay activity to process your requests and keep accurate records.

We automatically gather technical details such as your IP address, browser type, device information, and how you use the website. This enables us to enhance our services and identify possible security concerns.

How We Use Your Information

We use your personal data to confirm your identity, handle transactions, and offer customer support. This information also assists us in meeting legal obligations and protecting against fraud or money laundering.

We may send you updates about your account, special offers, and service announcements. You can opt out of marketing communications at any time via your account settings or email preferences.

Your gameplay data enables us to enhance our platform and tailor your experience. We review usage trends to suggest games and features that may be of interest to you.

Data Security

Your information is safeguarded with industry-standard encryption protocols, such as TLS 1.2 or above. All sensitive data remains encrypted both while being transmitted and when stored.

Our systems are regularly audited and updated to maintain security. Access to personal information is limited to authorised staff, all of whom are required to respect confidentiality at all times.

We keep a close eye on our platform at all times to spot any unusual activity or unauthorised login attempts. Should we identify a security issue, we will inform affected users without delay.

Data Sharing

We do not sell or rent your personal information to third parties. We only share data when necessary to deliver our services or to meet legal requirements.

We collaborate with reputable payment providers to ensure your transactions are processed securely. These partners access only the information necessary to carry out their services.

Government authorities may request user data as part of legal investigations. We respond to valid legal requests while aiming to safeguard your rights as much as possible.

Your Rights

You can access, update, or remove your personal information at any time. Simply get in touch with our support team to manage your details.

You can ask for a copy of all the data we hold about you. We’ll provide this information in an easy-to-read format within 30 days.

You can object to specific data processing activities or ask us to limit how we use your information. We will respect these requests unless we have valid reasons to continue processing.

If you choose to close your account, your personal data will be deleted once any outstanding transactions have been processed and all necessary retention obligations have been fulfilled.

Cookies and Tracking

We use cookies to remember your preferences, keep your session active, and analyse how the website is performing. Essential cookies are required for the site to work correctly.

Analytics cookies help us gain insight into how visitors interact with our platform. This information is used to enhance site navigation and features.

You can adjust your cookie preferences in your browser settings. Please be aware that turning off certain cookies may impact how the site works.

Third-Party Services

We use third-party analytics and marketing tools to enhance our services. These providers are governed by their own privacy policies.

Our website may include links to external sites. We are not responsible for the privacy policies of these third-party websites.

Data Retention

We hold your personal information for as long as your account is active. Once your account is closed, we retain certain records in order to meet legal and regulatory obligations.

Transaction records are retained for seven years to comply with anti-money laundering rules. Your gaming history is maintained in line with licensing obligations.

International Transfers

Your data may be transferred to servers based outside your country of residence. We have suitable measures in place to help protect your information during these transfers.

We adhere to relevant data protection laws, no matter where your information is handled.

Children's Privacy

Our services are designed for individuals aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that a minor has submitted personal information, we will promptly remove it and close the account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If there are significant updates, we will let you know by email or through a notice on our website.

The date of the most recent update is shown at the top of this policy. We recommend checking it from time to time to stay up to date with how we look after your information.